Traveling through a nore'easter

This weekend i went to Boston for Julie and Matt's wedding.

I took delta from dca to bos and couldn't have been more disappointed by their service on both ends.

On the way there I checked in on time, paid for my luggage online and arrived at the airport about an hour and a half before my flight. I went to the self check machine like a usually do, but they had no record of my prepaid luggage! So i got in line. One employee came over and said "who is waiting for baggage tags" and moved us to another line. Then he came over one by one and asked if we had already used the self check machine. I explained what had happened and he told me i needed to get in another line so i moved to the other line. The lady at the counter then informed the two of us "in line" that our line wasn't real and we'd have to get to the back of yet another line OF TWENTY PEOPLE. At this rate i'm cutting it close to my flight and getting worried. I decided to just go back to the first line i was in and was eventually helped and made it to the gate just in time to board.

On the return flight I checked in a little after the 24 hour mark and got a "seat request card" instead of a seat assignment. I got to the gate an hour ahead of time and there was no gate agent in sight. She finally showed up minutes before the flight should have taken off and was in no rush to do anything to help anyone in the now formed line. I got up to the desk and showed her my ticket and she said "we'll deal with that later"...um i'm a nervous traveler, i just want a f'ing seat assignment otherwise i would have picked southwest, the far superior airline. the flight should have taken off at 5:35 and i didn't get my seat assignment till around 7pm.

Also I had my suitcase to carry on, and my purse and a TINY plastic bag for some pasta i had just bought. The lady informed me i had 3 bags which i couldnt have and that i'd have to get out of line and consolidate. wtf. I stuffed the pasta in my purse and ignored her.

So basically what i'm saying is dont fly delta if you dont line being treated like you dont matter